Terms of Use
Draft based on the legal revision policy. Company details are still placeholders. Legal review is still required before filing. Last updated: 2026-09-02.
Article 1 (Definitions)
- "User" means all persons who have registered as users of the Service.
- "User Information" means information such as the ID and password of a user registered with the Service.
- "Mawaru" means an SNS operations support service for corporations.
Article 2 (Contents of the Service)
- The Service uses AI technology to support planning SNS posts and drafting post copy, and also provides AI video editing-related features including analysis of videos and other materials uploaded by the user, support for drafting scripts, captions (telop), narration, and similar copy, AI suggestions for editing operations on the editing screen, text-to-speech (TTS), and video export (rendering). For details of the AI video editing-related features, please see Article 7-3.
- The Service uses YouTube API Services, and by using the Service, the user is deemed to have agreed to the YouTube Terms of Service (https://www.youtube.com/t/terms).
- Information entered by the user into the Service is processed in accordance with the terms of use and guidelines of the AI language models and their platforms used by the Service.
- The Service does not warrant that post content generated by the Service complies with the terms of use and guidelines of each SNS platform.
- The user is responsible for confirming that post content generated by the Service complies with the terms of use and guidelines of each SNS platform.
- The Company shall not be liable for any trouble with any SNS platform, account suspension, or any other disadvantage arising from post content generated by the Service.
- As a system specification, the Service requires the user's final confirmation and approval of generated post content.
- Due to changes in the rules of SNS platforms or other reasons, the Company may restrict or change some features of the Service without prior notice. In such cases, the Company shall not be liable in any way.
- The Service provides an image generation feature that uses AI technology. For details of the image generation feature, please see Article 7-2.
- In connection with the AI features in the preceding items, the Company may use multiple external AI services (for example, large language models for analysis of videos and similar materials, script and editing chat, and image- and audio-related processing). The user shall, at the user's own responsibility, confirm the output and any limitations in accordance with the terms of use and policies of such external AI services.
- The Company shall not use information that users input into the Service or content generated through the Service for the purpose of training or tuning the Company's AI models.
- With respect to external AI service providers used by the Service (including providers that perform processing such as large language models and image, video, and audio processing; collectively, "AI Providers"), the Company shall require, as contractual terms, that user input not be used for training purposes. However, how an AI Provider actually handles, stores, and uses data, and whether it uses data for training, shall be governed by that provider's technical specifications, terms of use, and privacy policy. The Company does not guarantee an AI Provider's compliance and shall not be liable for damage arising therefrom.
- The Company shall publish a list of external AI service providers (subprocessors) used to provide the Service on the page prescribed by the Company (Subprocessors). The Company may change subprocessors after prior notice due to business necessity (such as discontinuation, vulnerability response, or fee changes), and individual prior written consent is not required.
Article 3 (Suspension of the Service)
- When maintenance, construction, or measures against failures of facilities or other equipment necessary for providing the Service become necessary.
- When operation of the Service becomes impossible due to failures of computers or communication lines, operational errors, excessive concentration of access, unauthorized access, hacking, or similar events.
- When operation of the Service becomes impossible due to force majeure such as earthquakes, lightning, fire, wind or flood damage, power outages, or other natural disasters.
- When an administrative or judicial authority issues an order to suspend operations, or guidance or an order to that effect.
- When the Company otherwise deems it necessary.
Article 4 (User Registration)
If any change occurs in the registered information, the user shall immediately carry out the procedures to change the registered information by the method prescribed by the Company.
The Company may refuse user registration if, in the Company's discretion, the Company determines that a person seeking to register as a user is unsuitable as a user.
Article 5 (Fees and Payment)
The usage fees for the Service and consumption tax and local consumption tax (hereinafter referred to as "Service Fees") shall be in accordance with the fee schedule prescribed by the Company.
Payment of Service Fees may be settled only by the method prescribed by the Company.
If the user fails to pay the fees by the due date, the Company may claim delay damages at the rate of 14.6% per annum.
If the Company determines that the Service Fees have become unreasonable due to changes in economic conditions, public taxes and dues, or similar factors, the Company may change the Service Fees. In such case, the Company shall notify users by the method prescribed by the Company no later than one month before the effective date of the change.
Without the Company's prior written consent, the user shall not request cancellation or refund of amounts paid for the Service from a payment provider such as a credit card company (including chargebacks). If the user violates this paragraph and the Company suffers damage, the user shall compensate the Company for such damage.
The contract period of the Service shall be one-month units for monthly plans and one-year units for annual plans, and shall automatically renew upon expiration of the contract period.
The user may cancel at any time during the contract period; however, the user must complete cancellation procedures by the method prescribed by the Company no later than the day before the next renewal date.
Even if the contract is cancelled during the contract period, fees through the expiration date of the contract shall accrue, and no refunds shall be made, including refunds by pro-rata calculation. In addition, if cancelled, the services and features provided by Mawaru (including all features such as scheduled posting and analytics features) shall not be provided.
Even if a plan is contracted or changed by mistake, no refunds shall be made.
Notwithstanding the preceding paragraph, the Company may refund all or part of the usage fees for the relevant period if any of the following applies.
- When, due to a cause attributable to the Company, a state in which the Service cannot be used normally continues for 14 consecutive days or more
- When provision of the Service becomes impossible due to a cause that does not constitute force majeure as set forth in Article 10, Paragraph 4
Article 5-2 (Provisions Regarding Points)
- Definition of Point Types
- Paid Purchased Points: points purchased by the user for a fee. Paid Purchased Points have an expiration period of 180 days from the date of purchase.
- Free Points
- Bonus Points: points granted through campaigns or similar. No expiration period is set for Bonus Points.
- Monthly Granted Points: points granted monthly as included in a subscription plan. No expiration period is set for Monthly Granted Points.
- Expiration of Paid Points
- The validity period of Paid Points shall be 180 days from the date the points are granted, and points whose validity period has passed shall become invalid.
- The "date the points are granted" in the preceding paragraph means the date on which payment is completed and the Company grants the points to the user account.
- If points are purchased more than once, an expiration date shall be set separately for each purchase.
- No extension of the expiration date, carryover, or other exceptional measures shall be made.
- Points past their expiration date shall automatically expire, and shall not be restored or refunded for any reason.
- The remaining period until expiration may be confirmed on the contract management page or similar.
- Order of Point Consumption
- When the user uses points, they shall be automatically consumed in the following order:
- Paid Points (in order of nearest expiration)
- Free Points
- The user may not change the order of consumption in the preceding paragraph.
- When the user uses points, they shall be automatically consumed in the following order:
- No Refunds
- After purchase of Paid Purchased Points, no refunds shall be made for any reason. However, if any of the following applies, the Company may refund all or part of the amount equivalent to unused points.
- When, due to a cause attributable to the Company, a state in which the Service cannot be used normally continues for 14 consecutive days or more, and the user was unable to use points during that outage period
- When, due to a cause attributable to the Company, provision of the Service is completely terminated after the points were purchased
- When provision of the Service becomes impossible due to a cause that does not constitute force majeure as set forth in Article 10, Paragraph 4
- Even if points are purchased by mistake, unused points remain, or the expiration date has passed, no refunds shall be made whatsoever.
- Please confirm carefully before purchase.
- The subject of refunds under the preceding items is limited to unused points, and used points are not subject to refund. The method of refund shall be as designated by the Company.
- After purchase of Paid Purchased Points, no refunds shall be made for any reason. However, if any of the following applies, the Company may refund all or part of the amount equivalent to unused points.
- Point Consumption for AI Video Export and Handling of Failures
- When using AI video export (rendering) as prescribed by the Service or other AI video-related processing designated by the Company, points may be deducted in advance of consumption by the method prescribed by the Company.
- If export or processing incidental thereto fails due to an outage attributable to the Company, an obvious defect in the Company's systems, duplicate charging, or other cases recognized by the Company, the Company may re-grant all or part of the points consumed in connection with that failure by the method prescribed by the Company.
- The Company shall have no obligation to return or re-grant points for failures due to the communication environment, deficiencies in the user's device or materials, input content, failures of external services (cloud GPUs, encoding processing, etc.), or other causes not attributable to the Company.
- Notwithstanding the preceding paragraphs, whether to re-grant points, and the scope and method thereof, shall be reasonably determined by the Company and set forth by notice to the user or by publication on the Service.
- No Transfer Between Projects
- Points may be used only within the project in which they were purchased or granted.
- Points may not be transferred to another project.
- If a project is deleted, points remaining in that project shall also expire, and no refund or transfer shall be made.
Article 6 (Intellectual Property Rights)
- All copyrighted works, software, content, and similar materials provided in the Service (the system, UI, technology, and similar of Mawaru) are owned by the Company or licensors from whom the Company has obtained a license, with respect to copyright (including the rights set forth in Articles 27 and 28 of the Copyright Act of Japan) and other intellectual property rights or rights of use.
- With respect to content such as SNS post copy generated through the Service and Generated Video-Related Content as defined in Article 7-3 (hereinafter collectively referred to as "Generated Content"), the user may freely use, reproduce, reprint, modify, and otherwise deal with such content. However, the following acts are prohibited:
- Reproducing, reprinting, modifying, or similar acts with respect to the Service itself (the system, UI, technology, etc.)
- Providing the Service itself to a third party
- Using the Service itself for commercial purposes
- If the user makes a post or similar on the Service, the Company may use the posted or published content, regardless of whether it constitutes a copyrighted work, within the scope of the purpose of providing, operating, and improving the Service, and the user agrees to this.
- If a problem arises from a violation of this Article, the relevant user shall resolve the problem at the user's own responsibility and shall take appropriate measures so as not to cause any disadvantage or damage to the Company.
- With respect to posted or published content that may constitute a copyrighted work, the user shall not exercise moral rights of the author (including the right of publication, the right of attribution, and the right of integrity) against the Company, third parties who have duly acquired rights from the Company, and persons who have succeeded to rights from such third parties.
Article 7 (Publication of Case Studies and Track Record)
- The Company may, after obtaining the user's prior consent, publish the following information as case studies or track record on the Company's website, sales materials, advertising, and similar.
- The user's name (company name, trade name, etc.)
- The user's logo and trademarks
- Industry and type of business
- The content of use of the Service and results
- Other information to which the user has consented
- The user may withdraw the consent in the preceding paragraph at any time, and if the Company receives notice of withdrawal, the Company shall promptly discontinue publication of the relevant information.
- Whether or not consent under Paragraph 1 has been given shall not affect the conditions of provision of the Service.
Article 7-2 (AI Image Generation Feature)
- The Service provides an image generation feature that uses AI technology (hereinafter referred to as the "Image Generation Feature").
- Copyright in images generated by the Image Generation Feature (hereinafter referred to as "Generated Images") shall vest in the user at the same time they are generated. However, this shall be subject to the following conditions:
- The Company does not claim ownership of Generated Images
- The user may freely use, reproduce, reprint, modify, and commercially use Generated Images
- However, use that infringes the rights of third parties is prohibited
- In using the Image Generation Feature, the user shall not engage in the following acts:
- Generating illegal content (obscene materials, child pornography, violent expressions, etc.)
- Generating content that infringes the copyright, trademark rights, publicity rights, or other intellectual property rights of a third party
- Generating or using a specific real person without authorization (deepfakes, etc.)
- Generating or disseminating content that is misleading or contains false information
- Generating content that is discriminatory, defamatory, or constitutes harassment
- Generating content that infringes personal information or privacy
- The Company does not warrant the following with respect to the Image Generation Feature:
- Accuracy, completeness, appropriateness, or usefulness of Generated Images
- That Generated Images will not be similar to existing copyrighted works
- That Generated Images will not infringe the rights of third parties
- Lawfulness of commercial use of Generated Images
- The user is responsible for confirming the following before using Generated Images:
- That there is no similarity to existing copyrighted works
- That they do not infringe the rights of third parties (copyright, trademark rights, publicity rights, etc.)
- Compliance with laws, regulations, and terms applicable to the purpose of use
- Compliance with the terms of use and guidelines of each SNS platform
- If a dispute arises with a third party due to use of Generated Images, the user shall resolve it at the user's own responsibility and expense, and shall not cause any inconvenience to the Company.
- The Company shall not be liable in any way for the following damages arising from use of the Image Generation Feature:
- Damages arising from Generated Images being similar to existing copyrighted works
- Damages arising from Generated Images infringing the rights of third parties
- Trouble, litigation, or any other disadvantage arising from the content of Generated Images
- Damages arising from suspension, delay, errors, or similar of the Image Generation Feature
- Prompts entered by the user, reference images uploaded by the user, and similar information are used for image generation. The Company shall use such information only for the purpose of providing the Service and shall not use it for training or tuning the Company's AI models. The Company shall not disclose it to third parties, except in cases of a disclosure request based on laws and regulations, an order of a court or administrative agency, or handling by a contractor to the extent necessary for such provision.
- Due to technical constraints, changes in laws and regulations, changes in the specifications of third-party services, or similar, the Company may change or suspend part or all of the Image Generation Feature without prior notice.
Article 7-3 (AI Video Generation and Editing Feature)
- The Service provides features that use AI technology for analysis of video, generation of scripts, captions (telop), and narration drafts, suggestions for editing operations, text-to-speech (TTS), and video export (hereinafter referred to as the "Video AI Feature").
- Copyright in video files, script drafts, editing content on the timeline, and other deliverables derived from the Video AI Feature that are generated or exported by the Video AI Feature (excluding existing materials uploaded by the user; hereinafter referred to as "Generated Video-Related Content") shall vest in the user at the time generation or export is completed. However, this shall be subject to the following:
- The Company does not claim ownership of Generated Video-Related Content
- The user may freely use, reproduce, reprint, modify, and commercially use Generated Video-Related Content
- If exported video includes BGM, fonts, templates, or other materials licensed by the Company or a third party, such materials shall be subject to the respective license conditions and usage restrictions
- Use that infringes the rights of third parties is prohibited
- In using the Video AI Feature, the user shall not engage in the following acts:
- Generating or using illegal content (obscene materials, child pornography, violent expressions, etc.)
- Generating or using content that infringes the copyright, trademark rights, publicity rights, or other intellectual property rights of a third party
- Generating or using a specific real person without authorization (deepfakes, etc.)
- Generating or disseminating content that is misleading or contains false information
- Generating content that is discriminatory, defamatory, or constitutes harassment
- Generating or using content that infringes personal information or privacy
- The Company does not warrant the following with respect to the Video AI Feature:
- Accuracy, completeness, appropriateness, or usefulness of generated or exported video, scripts, narration drafts, editing suggestions, etc.
- Technical quality such as synchronization of video and audio, character corruption, encoding quality, naturalness of speech synthesis, or compatibility with file formats
- That Generated Video-Related Content will not be similar to, or will not infringe, existing copyrighted works or the rights of third parties
- Lawfulness for commercial use or other specific purposes
- That AI editing suggestions or bulk application will not produce results different from the user's intent
- The user is responsible for confirming the following before using Generated Video-Related Content and exported video:
- Similarity to existing copyrighted works and whether there is infringement of third-party rights
- Compliance with laws and regulations, industry norms, and the terms of each distribution platform applicable to the purpose of use
- Factual accuracy and appropriateness of expression of narration drafts and similar (including that they do not cause misunderstanding)
- If a dispute arises with a third party due to Generated Video-Related Content or use of the Video AI Feature, the user shall resolve it at the user's own responsibility and expense, and shall not cause any inconvenience to the Company.
- The Company shall not be liable in any way for the following damages arising from use of the Video AI Feature:
- Damages arising from Generated Video-Related Content or exported video conflicting with the rights of third parties
- Trouble, litigation, or any other disadvantage arising from the Video AI Feature
- Damages arising from failure, delay, or errors of rendering or export, unintended editing results, or similar
- Video, audio, images, and other materials uploaded by the user, scripts, chat history, summaries of the state on the editor, and other information entered or transmitted in connection with the Video AI Feature are used to provide the Video AI Feature (including analysis and generation). The Company shall use such information only for the purpose of providing the Service and shall not use it for training or tuning the Company's AI models. The Company shall not disclose it to third parties, except in cases of a disclosure request based on laws and regulations, an order of a court or administrative agency, or handling by a contractor for payment, infrastructure, or similar to the extent necessary for such provision. Actual handling by AI Providers shall be as set forth in Article 2.
- Due to technical constraints, changes in laws and regulations, changes in the specifications of third-party services, or similar, the Company may change or suspend part or all of the Video AI Feature without prior notice.
Article 8 (Prohibited Acts)
- Acts that violate these Terms.
- Acts that infringe, or that may infringe, the Company's or a third party's intellectual property rights, privacy, publicity rights, or other property or personal rights included in the Service.
- Acts that cause, or that may cause, disadvantage or damage to the Company or a third party.
- Acts that discriminate against or defame the Company or a third party, or that damage another person's honor or reputation, or that may do so.
- Acts that violate laws, regulations, ordinances, public notices, or other rules.
- Acts that violate, or that may violate, public order and morals or the principle of good faith.
- Criminal acts, acts that encourage them, or acts that may do so.
- Acts that may have a harmful adverse effect on children.
- Acts of establishing a pyramid scheme or soliciting participation in one.
- Election campaigning, pre-election activities, or similar activities, and acts that violate, or that may violate, the Public Offices Election Act of Japan.
- Sending or registering false information when registering as a user.
- Unauthorized access to the Company's systems, alteration or deletion of information, or sending or posting harmful computer programs such as computer viruses, or other acts that interfere, or that may interfere, with the normal operation of the Service.
- Placing an excessive load on the network or systems of the Service.
- Impersonating another user or a third party to use the Service, infringing rights on the Service, or causing, or that may cause, nuisance or disadvantage.
- Other acts that the Company deems unsuitable or inappropriate.
- Inputting into the Service information subject to confidentiality obligations with a third party, information covered by another company's NDA, or personal information whose disclosure to third parties is restricted by law. If damage arises to the Company or a third party due to the user's violation of this item, the user shall resolve the matter at the user's own responsibility and expense and shall not make any claim against the Company.
- Engaging in the following acts for the purpose of operating multiple SNS accounts under a single contracted project.
- Repeatedly entering multiple services into the project settings URL.
- Operating by switching among multiple accounts in excess of the maximum number of accounts available under a single contract
- Repeatedly registering and deleting accounts for the purpose of obtaining analytics data of multiple SNS accounts in a single project
- Other acts for the purpose of operating multiple accounts under a single contract
Article 8-2 (Restrictive Measures)
- If the Company determines that a user's act falls under any item of Article 8, the Company may take any or all of the following measures without prior notice. The Company shall not be liable for any damage or disadvantage incurred by the user or a third party in connection with such measures.
- Restricting use of the Service.
- Cancellation of this Agreement and expulsion (withdrawal disposition).
- Other measures that the Company reasonably deems necessary.
- If the Company confirms acts set forth in Article 8, Item 17, the Company may issue a warning, and if no improvement is seen or in malicious cases, the Company may take measures such as suspension of use of the Service, cancellation of the contract, or expulsion.
Article 9 (Termination)
- If the user falls under any of the following items, the Company may terminate this Agreement and expel the user without any notice or similar.
- When a minor, adult ward, person under curatorship, or person under assistance uses the Service without the consent of a legal representative, adult guardian, curator, assistant, or similar.
- When the Company confirms the fact of the user's death through contact from an heir or similar.
- When the user has previously been subject to expulsion.
- When the user violates any provision of Article 8.
- When the user violates Article 7-2, Paragraph 3 and generates an image that is illegal or infringes the rights of a third party.
- When the user violates Article 7-3, Paragraph 3 and generates or uses Generated Video-Related Content that is illegal or infringes the rights of a third party.
- When the Company otherwise deems it unsuitable.
- If the user wishes to withdraw, the user may terminate this Agreement and withdraw by the method of withdrawal procedures prescribed by the Company.
- A user who has withdrawn shall lose the benefit of time upon withdrawal and shall immediately perform all obligations owed to the Company.
Article 10 (Disclaimer)
- The Company does not warrant the accuracy, quality, completeness, lawfulness, reliability, appropriateness, or similar of the contents of the Service.
- The Company does not warrant that the Service will be free from interruption, discontinuation, or other failures.
- Even if User Information is stolen through unforeseeable unauthorized access or similar acts and the user incurs damage or similar, the Company shall not be liable except in cases of willful misconduct or gross negligence on the part of the Company.
- The Company shall not be liable if nonperformance of all or part of this Agreement occurs due to force majeure that cannot be attributed to the Company, including natural disasters, enactment, amendment, or abolition of laws and regulations, traffic accidents, accidents of transportation facilities, labor disputes, or other natural or human-caused events.
- Even if the user becomes involved in trouble in connection with use of the Service, whether inside or outside the Service, the Company shall not be liable except in cases of willful misconduct or gross negligence on the part of the Company, and such trouble shall be resolved by the relevant user at the user's own responsibility and expense.
- The Company does not warrant in any way that post content generated by the Service complies with the terms of use and guidelines of each SNS platform, or the accuracy, appropriateness, usefulness, or similar of such post content, and shall not be liable in any way for damages arising therefrom.
- Post content generated by the Service shall be posted after the user's final confirmation and approval, and the Company shall not be liable in any way for any problem arising from such post content (including SNS trouble such as backlash), except in cases of willful misconduct or gross negligence on the part of the Company.
- The Company and its agencies shall not be liable in any way for damages arising from the user's improper use of the Service or use other than the methods of use set forth in these Terms.
- The Company does not warrant the success, completion at a prescribed quality, or completion within a deadline of video export (rendering), encoding processing, or processing incidental thereto, and shall not be liable in any way for damages arising therefrom, except in cases of willful misconduct or gross negligence on the part of the Company.
- The Company does not warrant in any way that the output, editing results, or bulk-applied content of the AI video editing features (including script generation, suggestions for editing operations, speech synthesis, and similar) will match the user's intent, be accurate, or be fit for a particular purpose, and shall not be liable in any way for damages arising therefrom, except in cases of willful misconduct or gross negligence on the part of the Company.
- The Company shall, to a reasonable extent, confirm and require that AI Providers comply with contractual terms with the Company (including non-use for training purposes). However, because the Company has no means to directly verify an AI Provider's internal processing, the Company shall not be liable for damage suffered by the user due to an AI Provider's breach, except in cases of willful misconduct or gross negligence on the part of the Company.
Article 11 (Transactions with Advertisers)
Article 12 (Damages)
- If the user violates these Terms and causes damage to the Company, the user shall compensate for such damage (including lost profits and attorneys' fees).
- If the Company violates these Terms and causes damage to the user, the Company shall compensate for such damage. However, with respect to the disclaimers set forth in each paragraph of Article 10, that Article shall apply preferentially, and no compensation obligation under this Article shall arise.
- If the Company causes damage to the user due to a cause attributable to the Company, the Company shall be liable to compensate for such damage only within the scope set forth in the following items.
- In cases of willful misconduct or gross negligence on the part of the Company, the full amount of such damage.
- In cases of slight negligence on the part of the Company, within the scope of ordinary damages that actually and directly arose (excluding special damages, lost profits, indirect damages, and attorneys' fees), and capped at the higher of the following amounts.
- Twelve months of the contract amount of the monthly plan in effect at the time the damage arose (or the monthly equivalent in the case of an annual plan)
- 1,000,000 yen
Article 13 (Communications Equipment and Cost Burden)
Article 14 (Change or Abolition of the Service)
- If the Company determines, for a reasonable reason, that the contents of the Service should be changed or that provision should be abolished, the Company may change or abolish provision of the Service after prior notice to the user.
- In the case of the preceding paragraph, the Company shall not be liable except in cases of willful misconduct or gross negligence on the part of the Company.
Article 15 (Confidentiality)
- The user shall not disclose or leak to a third party confidential information learned in connection with provision of the Service without the Company's prior written consent. Confidential information means the Company's or a third party's technical or business information disclosed in connection with introduction of the Service, regardless of whether in writing, electromagnetic data, orally, or in any other form.
- The Company shall use confidential information disclosed by the user in connection with provision of the Service only for the purpose of providing the Service, and shall not disclose or leak it to a third party without the user's prior written consent. However, this shall not apply to information for which the user's consent has been obtained with respect to publication of case studies as set forth in Article 7.
- The following information shall not constitute confidential information.
- Information already possessed at the time of disclosure.
- Information that was already public knowledge at the time of disclosure, or that subsequently became public knowledge due to a cause not attributable to the receiving party.
- Information lawfully obtained from a third party after disclosure.
- Information independently developed or created without relying on the disclosed confidential information.
- If this Agreement ends, or if the other party so instructs, both parties shall promptly return or destroy confidential information in accordance with the other party's instructions and shall not use it thereafter.
- The Company shall not monitor the user's usage status without the user's prior consent. However, this shall not apply if an act in violation of these Terms is suspected, or if based on laws and regulations.
Article 16 (Exclusion of Anti-Social Forces)
- The user represents and warrants that the user does not, and will not in the future, fall under any of the following items.
- That the user or the user's officers are an organized crime group (boryokudan), a member of an organized crime group, a person for whom five years have not elapsed since ceasing to be a member of an organized crime group, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer (sokaiya), a person or group engaging in criminal activities under the pretext of a social movement, a special-intelligence violent group, or a person equivalent thereto (hereinafter collectively referred to as "Organized Crime Group Members, etc.").
- Having a relationship in which Organized Crime Group Members, etc. are recognized as controlling management.
- Having a relationship in which Organized Crime Group Members, etc. are recognized as being substantially involved in management.
- Having a relationship that is recognized as using Organized Crime Group Members, etc., such as for the purpose of seeking illicit gain for oneself or a third party, or for the purpose of causing damage to a third party.
- Having a relationship that is recognized as involvement such as providing funds or other benefits to Organized Crime Group Members, etc.
- That the user's officers or persons substantially involved in the user's management have a socially reprehensible relationship with Organized Crime Group Members, etc.
- The user warrants that the user will not, either by the user or by using a third party, engage in any of the following acts.
- Violent demanding acts.
- Unreasonable demanding acts beyond legal responsibility.
- Threatening language or use of violence in connection with a transaction.
- Spreading rumors, using fraud, or using force to damage the other party's reputation or interfere with the other party's business.
- Other acts equivalent to the preceding items.
- If the user violates the preceding two paragraphs, the Company may immediately terminate this Agreement without any procedures such as notice or demand, regardless of whether there is a cause attributable to the Company.
- If the Company terminates this Agreement pursuant to the preceding paragraph, the Company shall not be liable to compensate even if the user incurs damage as a result, and the user acknowledges this.
Article 17 (Contact and Notices)
Article 18 (Assignment of Status)
Article 19 (Handling of Personal Information)
Article 20 (Response to Unlawful Acts)
Article 21 (Term of this Agreement)
Article 22 (Survival)
Article 23 (Changes to these Terms)
- The Company may change these Terms from time to time pursuant to Article 548-4 of the Civil Code of Japan if any of the following applies. After these Terms are changed, this Agreement shall be governed by the changed Terms.
- When the change to these Terms is in the general interest of users.
- When the change to these Terms does not contradict the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, and other circumstances related to the change.
- When changing these Terms, the Company shall set the effective date of the changed Terms, notify users of the content no later than one week before the effective date, and make it known to users by display on the Service or other method prescribed by the Company.
- Notwithstanding the preceding two paragraphs, if the user uses the Service after the change to these Terms has been made known as in the preceding paragraph, or if the user does not take cancellation procedures within the period prescribed by the Company, the user shall be deemed to have agreed to the change to these Terms.
Article 24 (Exclusive Agreed Jurisdiction)
Article 25 (Severability)
Article 26 (Governing Law)
Article 27 (Miscellaneous)
- With respect to matters not set forth in these Terms, or if the Company separately prescribes details or similar, the user shall comply therewith. Such details or similar shall form a part of these Terms.
- Details or similar shall take effect from the time they are posted, and if there is any contradiction or conflict with the content of these Terms, these Terms shall prevail.
Appendix
October 28, 2024 — Established
February 1, 2025 — Revised
May 12, 2025 — Revised
February 7, 2026 — Revised
May 10, 2026 — Revised
September 2, 2026 — Revised based on the legal revision policy (draft; company information is provisional)